Thread: Live Chat

Livezilla is good to be used.

No doubts Livezilla nowadays is the leader in this field

actually i use comm100 and is the best for me

We are currently using a web based live chat system which works pretty well.

I 'd like to go with Kayako software for live chat. It is the one of best help desk software that lets you manage email, tickets, live chat, calls and remote support (24*7) all in a one place. Kayako gives its bestest results.


Even one of the India's largest Reseller hosting company DHost using this Kayako software for helping their customer with live chat.

livezilla is quite possibly the best, but since there latest version they have now started charging for it, so download a previous version to not have to pay

Originally Posted by TheNova

Not sure if this is the right area, but what is the best live chat software for a web hosting company to use? I see many of them using LiveZilla and have thought it worked well whenever I used it for support, but is there any more free alternatives and if so, which ones are they?

Also, what are the paid paid ones?

Originally Posted by Arariel

LiveZilla is pretty much the best, imo, and highly recommend it.

I heard LiveChat is pretty decent.

I agree with Arariel. I like LiveZilla Classic (FREE Version) Its a perfectly good system that will suit the needs of most service providers. However I'm not sure if they still offer the free version on their site.

COMM100 is also a good system plus they also have an iPhone app as a bonus.

There are many live chat sites but it all depends upon you that what kind of site do you wants ? And you get instant help at Google.com too.

I also recommend LiveZilla.
I never had any problems with it and it has nice features, like real-time visitor monitorings, online support of customers, webcam chats and others..
LiveChat, there is only a free trial version, same with kayako..

as i have already said, you cant go wrong with livezilla