A Powerful Help Desk Software Recommend

***jacobisme1234*** · 12-07-2011, 10:41 PM

iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to
provide support to an online community, by solving tickets, adding a comprehensive FAQ
section and interacting with users via emails.

Here are some key features of "iKode Help Desk X":
· Easy to use
· 100% web-based
· Cross-browser
· Cross-OS
· Customer self-service system
· Email synchronization
· Smart assignment logic
· Elaborate reports
· Flexible customization
· FAQ section / knowledgebase
· Ticket tracker
· History/logger

Requirements:
· MySQL 4 or higher
· PHP 5.2 or higher
· Zend Optimizer

**seobuzz** · 12-12-2011, 10:21 AM

I am hearing about this iKode, first time here. Although I have heard about Livezilla and it is free to use as well.

**Sam** · 12-19-2011, 12:46 PM

have you heard about the kayako guys?

**sahabcse** · 01-29-2012, 12:39 AM

Is it Freeware?

**AH - George** · 01-30-2012, 01:16 PM

Originally Posted by sahabcse

Is it Freeware?

For one staff member, yes. Purchase Help Desk Software iKode HelpDesk X

**Techkid** · 02-25-2012, 09:07 AM

kayako, i think is the best

**smileverse** · 03-09-2012, 12:07 AM

Great features. However, i am listening to iKode for the first time. Is it only a knowledge base script or/and hosted service?

***jonny_m*** · Today, 05:07 AM

The best solution for the IT management tool should be build with good compatibility and the extensibility. Customization is also the main issue that any software should handle. The features this tool has are really appreciable.

it management software